CX tech rising, but human interaction still key
CX tech is on the rise, but human interaction still key, according to new research from NTT.
NTT has released the 2021 edition of the Global Customer Experience Benchmarking Report....
NVIDIA expands collaboration with Lenovo to include VMware’s Project Monterey
NVIDIA has announced an extension of its collaboration with Lenovo to include participation in the early access program, Project Monterey.
Project Monterey is designed to modernise enterprise data centres with...
Lack of understanding of artificial intelligence and machine learning contributing to cybersecurity attacks
While use of artificial intelligence and machine learning is high amongst IT decision makers, more than half are unsure what the technology actually means, new research has revealed.
Webroot has...